Who We Serve
Built for Mid-Market Performance Leaders
Intelligent operating architecture for organizations between $10M and $100M in revenue with operational complexity and performance ambition.
The performance leader profile
Hendricks serves organizations between $10M and $100M in revenue with operational complexity and performance ambition.
- Service-intensive business models with complex operations
- Growth trajectory constrained by operational scalability
- Technology investments that have not delivered expected returns
- Leadership teams ready to invest in systematic improvement
- Ambition to operate with enterprise-grade discipline
Professional Services
Law firms, accounting practices, architecture firms, and consultancies with complex project delivery.
Challenges
- Utilization and capacity management
- Project profitability tracking
- Knowledge management
- Client data fragmentation
Architecture Focus
- Resource allocation optimization
- Automated billing workflows
- Client intelligence systems
- Project performance analytics
Consulting Firms
Management consultancies, technology advisors, and specialized consulting practices.
Challenges
- Pipeline management
- Consultant utilization
- Deliverable production efficiency
- Knowledge capture and reuse
Architecture Focus
- CRM and pipeline automation
- Capacity planning systems
- Document workflows
- Intellectual capital management
Marketing Agencies
Full-service agencies, digital specialists, and creative firms managing complex client portfolios.
Challenges
- Campaign delivery coordination
- Client reporting
- Creative production workflow
- Vendor management
Architecture Focus
- Campaign orchestration
- Automated reporting
- Production automation
- Vendor integration
Multi-Location Services
Healthcare practices, retail chains, franchises, and distributed service operations.
Challenges
- Location performance visibility
- Scheduling optimization
- Quality consistency
- Centralized reporting
Architecture Focus
- Performance dashboards
- Scheduling optimization
- Compliance monitoring
- Business intelligence
Your industry, your architecture
Every organization is unique. We design architecture for your specific operational reality.