The digital assembly line for mid-market service firms.
We build AI agent systems that run your firm's repetitive work, 24 hours a day, on Google Cloud. Your team focuses on what matters. The line handles the rest.
Your firm is great at the work.
Everything around the work is a tax.
Mid-market service firms scale revenue by adding people. People are the single biggest cost line. The result: revenue grows, margin doesn't. The repetitive work between client decisions is where the tax compounds.
The lead arrives. Nobody sees it until Monday.
The qualified prospect who Googled you at 11:47 PM is already booking with the firm that responded by 7 AM Saturday. The signal arrived. The line was off.
Your associate writes the same email for the 40th time this month.
Intake confirmations, status updates, calendar coordination, billing follow-ups. The work that pays no one's salary but consumes everyone's day.
Headcount keeps growing. Revenue-per-employee doesn't.
You hire to absorb the operational load. Each new hire ships less leverage than the last. The org chart grows, the moat doesn't.
Three Hendricks-built systems running right now.
Real deployments. Real numbers. Real client quotes. Anonymized at the client's request. We started with one line per firm, shipped to shadow mode in 6 weeks, and promoted to live when the numbers said so.
Multi-client autonomous Google Ads management
Sunday-night employment lead, Monday-morning engagement letter
Autonomous content engine across 2 brands
Five stations. One continuous workflow. No spreadsheets.
Every assembly line we build has the same five stations. Each station is an AI agent your team can monitor, govern, and pause at any time. Production-grade, not pilot-grade.
Input
Receives every signal that matters to your firm. Emails, forms, CRM events, calendar changes, voice messages, document uploads.
Monitor
Watches signals in real time. Classifies, routes, and flags anything that matches the rules your firm sets. Never sleeps, never misses.
Decide
Reasons through the decision with the full context your firm has built up. Escalates to a human on anything outside its sanctioned zone.
Act
Executes the work. Drafts the email. Updates the CRM. Schedules the meeting. Books the calendar. Files the document. Sends the invoice.
Report
Logs every signal, every decision, every action to BigQuery. Surfaces a daily morning brief. Your partners see what happened, what didn't, and why.
5 questions. 90 seconds. A maturity score for your operation.
Find out where your firm sits on the autonomous-operations curve, and which Hendricks engagement would ship first. Your answers stay private. We only contact you if you ask for the full report.
Built on the same architecture that runs Walmart, Mercedes-Benz, and Salesforce.
Our four-phase method moves your firm through Build, Scale, Govern, and Optimize. The same production agent architecture trusted by the world's largest enterprises, sized and priced for firms with 25 to 250 employees.
Architecture Design
Map your operation. Design the line. Pick the stations. Define the human checkpoints.
Agent Development
Build each station. Wire it into your systems. Connect to Memory Bank for persistent context.
System Deployment
Deploy to Agent Runtime. Identity, registry, gateway, kill switch. Shadow mode for 30 days.
Continuous Operation
Weekly tuning. Monthly reports. Quarterly redesign. The line gets better every week.
Brandon Lincoln Hendricks.
For fifteen years I worked inside enterprise operations. Global Lead of Total Search at SolarWinds, Global Search Director at Merkle and Dentsu, with engagement exposure to IBM and Workday. I watched the same pattern in every firm.
Mid-market firms bought tools. Enterprise firms built systems. The gap was not budget. It was architecture. Tools cannot compound. Systems can.
Hendricks closes that gap. Architecture-grade autonomous AI agent systems, sized and priced for firms with 25 to 250 employees, deployed on the same Google Cloud platform that runs Walmart and Mercedes-Benz. Every engagement I personally architect.
Pick the line your firm needs first.
We start with one line. We get it running in shadow mode in 6 weeks. We promote it to live when the numbers say so. Then we build the next one.
What COOs and managing partners actually ask.
If your question is not here, ask it on the walkthrough call.
01How is this different from buying Drift, Intercom, or a SaaS automation tool?
02What happens if the agent gets something wrong?
03Do you integrate with our CRM, calendar, and phone system?
04How long until we see a line running in shadow mode?
05Can we cancel? Who owns the customer data?
06Why Google Cloud and not OpenAI, Anthropic, or a stack we already use?
07What's the smallest engagement you'll take?
Three commitments, every engagement.
Your data lives in your Google Cloud project, not ours. Every system we build is deployed into your tenant, with your IAM, your billing, your audit trail. On exit you keep the architecture, you keep the agents, and we deliver a transition document. We never hold a client's data hostage.
Every line ships in shadow mode for 30 days before it touches production traffic. The agents observe, classify, and propose. Your team approves. We promote to live when the numbers say so, not on a calendar.
We say no if it's not a fit. You'll know inside the 20-minute walkthrough call whether autonomous agents are the right answer for your operation today. No follow-up sequence, no second-touch nurture. If today is not the right time, we tell you on the call and you keep your inbox.
20 minutes. Walk away with the line your firm needs.
We will walk through three live assembly lines from real clients, identify the one that fits your firm, and tell you what it would take to ship it. No deck, no pitch, no follow-up sequence. If it is not a fit we say so on the call.